1. Personal information we collect
We collect information relating to you (“Personal Information”) when you use the Site, interact with us, automatically through your interaction with the Site, and from other parties. Personal Information we collect may include:
When you create an account with us, we may collect information associated with your account, including your name, contact information, account credentials.
User Generated Content
When you use the Site, we may collect Personal Information that is included in the input, file uploads, or feedback that you provide to the Site (“User Generated Content”).
If you communicate with us, we may collect information such as your name, contact information, and the contents of any messages you send.
We, or our third-party providers, may also collect device identifiers, IP Addresses, http referrer fields, and other information about your computer or device and your usage of the Site. We may also collect information that is sent to us automatically by your web browser. We automatically receive information about your interactions with the Site, such as the pages or other content you view and the dates and times of your visits. We may also collect general information (e.g. inferred from an IP address).
We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity.
Information from Cookies and Similar Technologies
- Disabling Cookies and Similar Technologies: Most Web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable your Web browser’s ability to accept cookies, you may be unable to access some or all functionalities of the Site.
- Cookies in Emails: We or our third-party vendors also may use certain of these technologies in emails to our customers or other email recipients to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
2. How we use personal information
We may use Personal Information for the following purposes:
3. When We Disclose the Information We Collect:
We may disclose your information to other parties in the following situations:
4. Aggregated or De-Identified Information.
5. Disclosure of personal information
In certain circumstances we may disclose your Personal Information to third parties without further notice to you, unless required by the law:
To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others.
If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider, your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
We may disclose your Personal Information, including information about your interaction with the Site, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to protect against legal liability.
Other Users and Third Parties You Disclose Information To:
Certain features allow you to display or disclose information to other users or third parties. For example, you may disclose Robust Intelligence conversations with other users via shared links or send information to third-party applications via custom actions for GPTs. Be sure you trust any user or third party to whom you disclose information.
6. Your rights
Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
Please note, however, that certain information may be exempt from such requests in some circumstances, which may include needing to continue processing your information for our legitimate interests or to comply with a legal obligation. If your information has been disclosed to an unaffiliated party at your direction, Robust Intelligence cannot delete or amend such information.
We may request you provide us with information necessary to confirm your identity before responding to your request. You can exercise some of these rights by contacting us at email@example.com.
7. Additional U.S. state disclosures
The following table provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in “Personal information we collect” above, how we use Personal Information in “How we use personal information” above, and how we retain Personal Information in “Security and Retention” below.,
The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your “sensitive personal information” is used for certain purposes. We don’t process sensitive Personal Information other than for purposes for which you cannot exercise the right to limit under the CCPA.
8. Exercising Your Rights.
To the extent applicable under local law, you can exercise privacy rights described in this section by submitting a request to: firstname.lastname@example.org.
In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.
You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to email@example.com.
9. Children’s Privacy
The Site is intended for users over the age of 18. If we become aware that a child under 13 (or a higher age threshold where applicable) has provided us with personal data, we will take steps to comply with any applicable legal requirement to remove such information.
10. Do Not Track.
We do not respond to browser-initiated Do Not Track signals, as the Internet industry is currently still working on Do Not Track standards, implementations, and solutions.
11. Links to other websites
12. Security and Retention
We implement technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Site or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Site, or third-party websites. We’ll retain your Personal Information for only as long as we need in order to provide our Site to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
13. International Users
By using the Site, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States . By using the Site, or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States where the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside and/or are a citizen.
14. Residents of the European Economic Area and United Kingdom: Legal Basis for Processing.
In addition to those rights described herein, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.